Returns & Exchanges

At Justmylook, we want you to be completely satisfied with your beauty purchase, which is why we offer a straightforward 30-day return policy for unopened and unused items. Please ensure all products remain in their original packaging with security seals intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log into your Justmylook account or visit our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Securely

  Carefully pack your items in their original box or a sturdy alternative, ensuring they are well-protected to prevent damage during transit.

• 3.
  Print and Attach Label

  Download your prepaid or standard return shipping label from our portal, print it out, and securely affix it to the outside of your parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest designated drop-off point and keep your postage receipt until your refund has been processed by our warehouse team.